Groomtek has a 28-days refund policy: customers can buy the products, if they are unsatisfied, they can return it within 28 days. Groomtek will offer either a refund or a replacement. We offer a 28 day returns policy on all orders, provided the goods are in an unused condition and fit for resale.  If a product is found to have a genuine manufacturing fault, we will require the goods to be returned to us in the original packaging.

Please note that should an item have to be repackaged or there are signs of use or damage, we reserve the right to deduct a restocking/damage percentage from the refund amount.