NI and ROI: Delivery is approximately 1-2 working days.
We ask customers to wait 3-4 days before contacting us if not delivered. If you need a faster service (24 hours) please contact our sales team before placing your order online for further details.
- What should I do if I haven’t received my package?
- If you have not received your package within 2-3 working days, please check your parcel tracking. This will be sent with your dispatch confirmation email. If you still cannot locate your package using this information, you can contact our customer service team. Email: firstname.lastname@example.org or Phone: 0863651212
- What should I do if I received the wrong product?
- If you think you have received the wrong item in your order, please contact our Customer Service team by Email: email@example.com or Phone: 0863651212.
- How do I track my order?
- You can check the status of your web order by logging into your online account then select ‘Recent Orders and Order History’. Any recent orders you have made online will be displayed. All web and telephone orders receive a dispatch confirmation via email which will include your tracking details for your order.